An RRI approach can ensure that the outcomes of the digitalization process align with societal values and needs to satisfy all stakeholders. This involves not only taking economic and research considerations into account, but also addressing social and ecological challenges in accordance with certain ethical principles and normative aims.

The early involvement of stakeholder groups, users and citizens in the process, in addition to the development of additional or alternative knowledge sources, can provide a broader, more plural ‒ and thus more legitimate ‒ basis for decision-making. Furthermore, researchers and industry learn from the needs of users, citizens, and also policy makers.